Return & Refund Policy
We strive to ensure the quality of our products and a smooth delivery experience for our customers. Please read our return and refund policy carefully:
1. Returns Only for Defective or Incorrect Products
• Returns are accepted only if the product is defective, damaged during delivery.
• In such cases, please contact our customer support within 24 hours of receiving your order, providing your order number and details of the issue.
2. No Returns for Change of Mind
• Once a product is sold, we do not accept returns or exchanges for change of mind, including opened or unused perfumes.
• Please carefully review your selection before completing your purchase.
3. Refunds
• For eligible returns (defective or wrong items), we will arrange for a replacement 7 working days.
• Refunds will be processed using the same payment method used for the purchase.
4. Reporting Issues
• To report a defective product or delivery error, contact us at: admin@angelokahel.com
• Our team will guide you through the return or replacement process.
5. Disclaimer
• All perfumes are non-returnable once opened, in compliance with hygiene and safety standards.
